top of page

Privacy Policy

Last Updated: November 1, 2023

InnTouch Travel, its affiliates and subsidiaries (“Company”, “We”, “Us”, and “Our”), respects your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy is intended to describe the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

Please read this policy carefully when using our website, services, or transacting business with us to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website (our “Website”), you are accepting the practices described in this Privacy Policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes.

 

Information Collected About You

InnTouch Travel collects information only in a manner deemed reasonably necessary to serve our legitimate business purposes. We may collect personal information that can identify you such as your name and email address and other information that does not identify you.

Information You Provide to Us

We may collect and store personal information you enter on our website or provide to us in some other manner. This includes identifying information, such as name, address, email address, telephone number and fax number, or any other identifier by which you may be contacted online or offline (“Personal Data”) and if you transact business with us, financial information such as your payment method (credit card type, credit card number, expiration date, or other financial information). The collection of such personal information is necessary for us to provide you with our services.

Information From Other Sources

We may also periodically obtain personal information about you from business partners and add it to our account information or other information we have collected. Information that we may receive includes first and last name, address, telephone number, email address, and reservation history.

Information We Collect Automatically

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including your IP address, your browser type, access times, the content of any non-deleted cookies that your browser previously accepted from us, and the referring website address.

Cookies

When you visit our website, our authorized service provider may assign to your computer one or more cookies to facilitate access to our website and to personalize your online experience. Using a cookie, our authorized service provider may automatically collect information about your online activity on our website, such as the pages you visit on our website, the links you click, and the searches you conduct on our website. You may refuse to accept browser cookies by activating the appropriate settings on your browser. However, if you choose to decline cookies, you may be unable to sign in or access certain parts of our website.

Other Technologies

We may use standard internet technology, such as web beacons and other similar technologies, to track your use of our website. We may also include web beacons in promotional emails or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer on our website and to measure the overall effectiveness of our website content, programming, online advertising, or other activities.

Third-Party Cookies and Other Tracking Technologies

Some content or applications on the Website are served by third parties, including our authorized service providers, ad networks and servers, content providers, and application providers. These third parties may use tracking technologies, such as cookies alone or in conjunction with web beacons to collect information about users who view or interact with their advertisements. Our website does not provide any personal information to these third parties. This information allows them to deliver targeted advertisements and evaluate their effectiveness. We do not control these third parties’ tracking technologies or how they may be used.

We may use Facebook products (as defined by Facebook, which includes Messenger, Instagram and Audience Network) that enable us to follow the actions of visitors to our website who are redirected to our website after clicking on a Facebook advertisement; record the effectiveness of Facebook advertising for marketing, statistical, and market research purposes; serve targeted advertisements on Facebook that match interests determined by your activity on our website and deliver ads on other websites within the Facebook Audience Network. For further information on Facebook’s data collection and use, and about your rights and options to protect your privacy, please refer to Facebook’s data protection policies at https://www.facebook.com/about/privacy/. You can also deactivate the Facebook Conversion Tracking Pixel at https://www.facebook.com/settings/?tab=ads#_=_.

 

How We Use your Information

We may use information collected about you to communicate with you by mail, email, telephone and/or mobile devices about products that may be of interest to you or that you have requested and to contact you when necessary; process your reservation and perform services that you have requested; send confirmations, invoices, and travel documentation to you; manage your account and provide with customer support; perform research and analysis about your interest in our products, content, and services; develop and display content tailored to your interests on our website; comply with applicable laws and regulations, such as accounting and tax requirements.

 

With Whom We Share Your Information

We may share your personal information with our authorized service providers, business partners, and accommodation providers (third parties) that perform certain services on our behalf. These services may include processing reservations, processing credit card payments, providing resort services, providing customer service and marketing services, performing business and sales analysis, supporting our website functionality, surveys and other features offered through our website. These third parties may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose.

By making reservations or purchasing other products on our website, you consent to our providing your personal information to these third parties. Sharing this information with these third parties allows them to contact you using the email address or other contact information you provided.

We may also disclose your information:

  • To fulfill the purpose of which you provide it. For example, if you give us an email address to use the “share with your friends” feature of our website, we may transmit the contents of that email and your email address to the recipient.

  • For any other purpose disclosed by us when you provide the information, with your consent, as applicable.

  • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement agency or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

  • If we believe disclosure is appropriate or necessary to protect and defend the rights, property or safety of our company, our customers, our employees, or others; to investigate, prevent, or take other actions regarding illegal activity, suspected fraud, or other wrongdoing; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all InnTouch Travel’s assets, or in the event of bankruptcy.

 

Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern the use, handling, and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy.

We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with our subsidiaries, affiliates, and third parties to develop and deliver targeted advertising on our website and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We may also share aggregated information with third parties, including advisors, advertisers, and investors, for the purpose of conducting general business analysis. This information does not contain any personal information and may be used to develop website content and services that you and other users may find of interest and to target content and advertising.

Public Forums and Interactive Features

Please be aware that when you disclose personal information through forum, message board, chat room, or social media link on our website, the information will become public; it is important for you to exercise discretion and caution when deciding to reveal personal information. In addition, when you choose to make a posting on such services, certain personal information may be available for other users to view. We urge you to exercise discretion and caution when deciding to disclose your personal information, or any other information, on the website or in a social media forum.

WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PERSONAL INFORMATION YOU VOLUNTARILY DISCLOSE THROUGH OUR WEBSITE VIA THESE FORUMS, LINKS OR OTHER INTERACTIVE FEATURES.

Third-Party Websites

Our website may contain links to other websites that we do not control, from which personal information may be collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that website. That privacy policy should identify the entity that is collecting your personal information. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” links typically located at the bottom of the website you are visiting.

Links to other websites are provided for mere convenience and general information only and, as such, you access them at your own risk and assume the liability. InnTouch Travel does not control the content of any linked websites and

is not liable for nor does it endorse such content.

Your Choices About Collection and Use of Your Information

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required for you to make reservations, purchase services, participate in a promotion or survey, ask a question, or initiate other transactions on our website.

At any time, you can choose to no longer receive commercial or promotional emails from us. To stop receiving promotional mail or newsletters, please email us at reservations@inntouchtravel.com or write us at Attn: Privacy Request InnTouch Travel 10808 S River Front Pkwy Ste 3070, South Jordan, UT 84095. Please include your name, address, and email. Please note that opting out of receipt of promotional email communications will only affect future activities or communications from us. If we have already provided your information to a third party, such as an accommodations provider, before you have changed your preferences or updated your information, you may have to change your preferences directly with that third party.

How You Can Access and Update Your Information

 

You can review and update your personal information by logging in to the website and visiting your account profile page. You can also email us at reservations@inntouchtravel.com. Please ensure that we have an active and deliverable email address for you.

Access to your Personal Data will be granted in accordance with the requirements of applicable national legislation. The information will be forwarded to you within an appropriate time in accordance with applicable law, and where any discrepancies are discovered following your inquiry, we will take immediate steps to validate and, where appropriate, correct our records.

In accordance with applicable law, you have the right to request that your personal information be removed from our records. Should you wish to unsubscribe please contact reservations@inntouchtravel.com or Attn: Privacy Request InnTouch Travel at 10808 S River Front Pkwy Ste 3070, South Jordan, UT 84095 or via our toll-free number: 1-800-405-5385.

If you request your personal information removed from our records, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our website or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

Marketing Consent

 

Upon contacting InnTouch Travel (ITT) and providing your full name, email address, and/or contact number, you expressly authorize and consent to receive calls, as well as text messages and emails, from or on behalf of InnTouch Travel. You hereby understand that your permission overrides your listing on any state, federal, or company do not call list. You also understand that your consent is not a condition of purchasing any good or service. You agree to waive your right under TCPA. You agree to receive communication via SMS, email and telephone on an ongoing basis and understand that you can opt-out of these communications at any time. You understand that this means both marketing and informational communication. You understand that message and data rates may apply to any communication via SMS.

Protection of Your Personal Information

We take all commercially reasonable efforts to create and maintain firewalls and other appropriate safeguards to protect your personal information. Your credit card information is never stored on our website servers.

We want you to feel confident using our website to transact business. However, guaranteed security does not exist either on or off the internet. Therefore, although we take steps to secure your information, we do not guarantee that your personal information or other communications will always remain secure. Users should also take precautions with how they handle and disclose their personal information and should avoid sending personal information through insecure email.

Legal Age and Assumption of Liability

When accessing and using this website, you are solely responsible for protecting the confidentiality of your password and your account information. You hereby agree to accept complete responsibility for all activities which occur under your password or account.

No one under the age of 16 may provide any personal information on the website. We do not knowingly collect personal information from children under the age of 16. If you are under the age of 16, do not use or provide any information on this Website or through any of its features on the Website, make any purchases through the Website, use any of the interactive or public comment features on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under the age of 16 without parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 16, please contact us as detailed under Privacy Related Inquiries below.

Submissions

With respect to all communications you make to InnTouch Travel regarding the website and/or InnTouch Travel online content, including but not limited to questions, comments, feedback, suggestions, and the like, you shall have no right of confidentiality in your communications and InnTouch Travel shall have no obligation to protect your communications from disclosure; InnTouch Travel shall be free to reproduce, use, disclose, edit, and distribute your communications to others without limitation; and InnTouch Travel shall be free to use any ideas, concepts, know-how, content, or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production, and marketing of products and services that incorporate such information.

Visiting Our Website from Outside the United States

If you are visiting our website from outside the United States, please be aware that your information will be stored and processed in the United States. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

Changes to this Privacy Policy

It is our policy to post changes we make to our Privacy Policy on this page, the date the privacy policy was last updated is identified at the top of the page. Please visit our website and this privacy policy periodically to check for any updates.

Privacy Related Inquiries

We take our users’ privacy concerns seriously. If you have questions on concerns regarding this Privacy Policy or our practices, please contact us by postal mail or email:

 

Attn: Privacy Requests

InnTouch Travel

10808 S River Front Pkwy Ste 3070

South Jordan, UT 84095

Email: reservations@inntouchtravel.com

bottom of page